Consulting With Care

Three people putting together a large puzzle, stacking the pieces on top of each other, with one person sitting on top of a ladder placing a puzzle piece at the top.

At Lacuna Consulting, we specialize in empowering agencies, companies, and organizations to navigate the complex and ever-evolving landscape of human services. Whether you're striving to implement innovative solutions, ensure compliance, or elevate the quality of your programs, we are here to guide you every step of the way.

Our Services

About Us

Who We Are

Our team brings together a diverse group of creative and skilled professionals with over 75 years of combined experience in human services and the intellectual and developmental disabilities (IDD) fields. We are passionate about helping organizations like yours thrive by leveraging our expertise, innovative strategies, and a collaborative approach tailored to your unique needs.

Meet the Team

Four individuals in business professional outfits stand together smiling.

Did You Know?

Our clients save an average of 27 hours per month by outsourcing administrative and compliance tasks to us—time they can reinvest in direct services.

Our Services

Our flexible approach ensures you get the expertise you need, exactly when and how you need it.

Circle with a check mark in the center and ribbon ends behind.

Business Operations Consultancy

Streamline your business operations with optimized workflows, bookkeeping, and billing, ensuring efficiency and compliance so you can focus on serving your community.

Marketing & Communications

Amplify your impact with strategic marketing and communications designed to promote your mission and connect with your community.

Training and Professional Development

Empower your team with customized training that builds skills, enhances services, and drives positive outcomes for the people you serve.

Regulatory and Compliance Medicaid and Credential Services

Ensure seamless service delivery with support for Medicaid billing, credentialing, and regulatory approvals to keep your programs running smoothly.

Computer icon with gears at the top of the icon.

Technology Support

Simplify your operations with tech solutions tailored to meet your organization’s needs, from IT infrastructure to accessible digital tools.

Navigation Support for Individuals and Their Families

Receive support for you and your family in navigating the process of finding the right services and resources to meet your unique needs.

"TACT has worked with Lacuna for many years through various projects. They have been instrumental in helping us through the PASA process as well as numerous other complicated procedures and operations. They are professional, knowledgeable, personable and above all truly care about serving the community with the highest standards possible."

Becky Mershon, COO of TACT
“Lacuna has been a lifeline during an uncertain time. Kate and her team’s expert level of institutional knowledge have allowed my agency to have a clear roadmap for success. Lacunas ability to make some of these incredibly complex processes look simple enough for a lay person to manage is exceptional. All of us at Ahimsa are grateful to Kate and her team for all of the support and knowledge they bring forth.”

Owner of Ahimsa
"We had the pleasure of working with Lacuna for Artsify Colorado, and we couldn't be more impressed. Although our agency has an extensive history in the disability field, Lacuna brought a wealth of knowledge and expertise that made the entire process of receiving our PASA certification. Their dedication went above and beyond our expectations, providing us with invaluable guidance and support every step of the way. Their professionalism and deep understanding of the field gave us confidence, and we highly recommend their services to anyone looking for a top-notch agency."

Chelsey Stephens, Owner of Artsify
"Lacuna Consulting has made all the difference in my PASA application experience. For other die-hard DIYers like myself, I would resist the urge to attempt to navigate the complicated world of PASAs on your own. Lacuna Consulting has always been available to guide us through this complicated process, developed excellent materials, and made what would have been a scavenger hunt in total darkness a well managed and organized adventure. Their consultants know this process inside and out. Highest recommendation. All the stars!!!"

Swann Services